Our Commitment
StarCaller Academy ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it. We believe in data sovereignty — your data is yours, and we treat it with respect.
What We Collect
- Booking information: Name, email, phone number, service preferences, and any message you provide when booking a session.
- Enquiry information: Name, email, subject, and message from contact form submissions.
- Newsletter subscriptions: Email address only.
- Technical data: Basic analytics (page views, visit duration) — we do not use third-party tracking cookies.
How We Use Your Data
- To respond to bookings and enquiries.
- To send newsletter emails (only if you subscribe).
- To improve our services and website content.
- For no other purpose without your explicit consent.
What We Don't Do
- We do not sell your data.
- We do not share your data with third parties for marketing.
- We do not use your data to train AI models.
- We do not use third-party tracking pixels or advertising cookies.
Data Storage
Your data is stored securely on our own servers located in the United Kingdom. We use industry-standard security practices to protect it.
Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Withdraw consent for marketing communications at any time.
- Export your data in a portable format.
To exercise any of these rights, email [email protected].
Data Retention
We retain booking and enquiry data for up to 2 years after your last interaction. Newsletter subscriptions are retained until you unsubscribe.
Cookies
Our website uses only essential cookies for functionality. We do not use tracking, advertising, or analytics cookies. No consent banner needed — because there's nothing to consent to.
Contact
Questions about privacy? Email [email protected].